T3C Caseload Point System & Staffing Ratios

Ensuring Compliant Ratios Across Blended Service Packages

Document Version: 2.0Effective: December 2025
Case Manager Point System
120 total points ÷ Service Package Ratio = Point Value per Child
Service PackageCM RatioPointsRationale
T3C Basic Foster Family Home1:206Lowest complexity, highest ratio
Substance Use Support Services1:158Recovery coordination, weekly therapy monitoring
Short-Term Assessment Support Services1:1210Time-limited but intensive assessment coordination
Mental & Behavioral Health Support Services1:158Standard behavioral health complexity
IDD/Autism Spectrum Disorder Support Services1:158Standard ratio with specialized developmental needs
Human Trafficking Victim/Survivor Support Services1:158Standard ratio with trauma specialization
Sexual Aggression/Sex Offender Support Services1:158Standard ratio with specialized treatment coordination
Treatment Foster Family Care Support Services1:620Highest intensity; 60-day reviews; step-down planning
Specialized Treatment Foster Family Care Support Services1:620Highest intensity, research-based model
Complex Medical Needs/Medically Fragile Support ServicesVariable15High complexity, medical coordination required
Add-On Service Points
Add-On ServicePoints
Pregnant & Parenting Youth Support+2
Transition Support Services+2
Kinship Caregiver Support+1

Note: STASS is NOT eligible for Add-On Services per T3C Blueprint.

Medical Complexity Modifiers
Applied to Complex Medical Needs package only
Complexity LevelPoints

Standard Medical

Routine medical monitoring

+0

Moderate Complexity

Multiple specialists, daily medications

+3

High Complexity

Medical equipment, nursing visits

+5

Medically Fragile

24/7 medical oversight, life-sustaining equipment

+8
Aftercare Status Modifier

Aftercare Status

Post-discharge, receiving follow-up contacts (2 contacts per month)

0.5

points (flat)

Note: Short-Term Assessment children do NOT enter aftercare status per T3C Blueprint.

Service PackageCase ManagerLicensed TherapistBSS/MentorCrisis MgmtAftercare CMFoster Home Limit
Basic1:20N/AN/AN/AN/APer home study approval
Substance Use1:151:141:151:251:25Per home study approval
STASS1:121:12N/A1:25N/A4 STASS children
Mental Health1:151:141:151:251:25Per home study approval
IDD/Autism1:151:121:151:251:25Per home study approval
HT Survivor1:151:141:151:251:25Per home study approval
Sexual Aggression1:151:141:151:251:25Per home study approval
TFFC

On-Call Licensed Therapist required 24/7

1:61:111:61:251:252 TFFC children
Specialized TFC

Research-based model

1:61:111:61:251:252 STFC children
Complex Medical

24/7 RN availability required

Variable1:141:151:251:25Per home study approval
Caseload Management Guidelines
ZonePoint RangeStatusAction Required
Low
Under 80Under-utilizedMay indicate capacity for additional assignments
Green
100-120OptimalNormal operations
Yellow
121-130MonitorRequires supervisor awareness; consider rebalancing
Red
131+Over CapacityImmediate intervention required
Document References
FC-SU-01Substance Use Support Services Policy
FC-STASS-01Short-Term Assessment Support Services Policy
FC-TFFC-01Treatment Foster Family Care Support Services Policy
FC-MH-01Mental & Behavioral Health Support Services Policy
FC-IDD-01IDD/Autism Support Services Policy
FC-04Crisis Management Policy
FC-AF-01Aftercare Services Policy
T3C BlueprintDFPS T3C System Blueprint (April 2025)

This document ensures T3C compliance while providing flexibility for real-world caseload management.

Regular monitoring and adjustment will optimize both child outcomes and staff wellbeing.

© 2025 Refuge House. All rights reserved.